Client Money Protection (CMP) Policy

KK Accommodation is committed to protecting all client money held on behalf of landlords and tenants. This policy explains how client funds are managed, safeguarded, and handled in accordance with UK property industry standards and relevant legislation.

Client money includes:

• Tenant deposits
• Rent payments
• Holding deposits
• Maintenance float funds
• Any money held on behalf of landlords or tenants

KK Accommodation recognises the importance of protecting client funds and maintaining transparency in all financial dealings. We are committed to:

• Keeping client money separate from company operational funds
• Operating dedicated client bank accounts
• Maintaining accurate accounting records
• Reconciling accounts regularly
• Acting honestly and transparently at all times

All client money is held in designated client accounts with a UK-regulated banking institution. These accounts:

• Are separate from the company's business accounts
• Are used exclusively for client money
• Are monitored and reconciled regularly
• Are subject to internal financial controls

Where applicable, tenant deposits are protected within a Government-approved tenancy deposit protection scheme in accordance with the Housing Act 2004. Tenants will receive:

• Deposit prescribed information
• Deposit protection certificate
• Details of the relevant tenancy deposit scheme

within the legally required timeframe.

KK Accommodation may collect rent on behalf of landlords under a management agreement. Collected funds may be used for:

• Landlord payments
• Approved contractor invoices
• Management fees
• Agreed maintenance expenses

Statements may be issued monthly or as agreed with the landlord.

To ensure the security of client money, KK Accommodation operates the following controls:

• Regular bank reconciliations
• Secure accounting systems
• Restricted account access
• Documented transaction records
• Authorised payment procedures

KK Accommodation takes fraud prevention seriously. Clients are advised:

• Bank details will never be changed without formal written confirmation
• Always verify payment instruction changes directly with our office
• To report suspicious communications immediately

Clients may request information regarding:

• Payments received
• Funds held
• Statements of account
• Relevant transaction records

subject to applicable legal and data protection requirements.

Any concerns regarding client money handling should be submitted in writing to:

Email: info@kkaccommodation.com

All complaints will be handled in accordance with our Complaints Procedure.

All financial information is handled in accordance with UK GDPR and applicable data protection legislation.